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  Calling Features and Definitions



Features

To Use:

  Call Forward - Program your
  calls to ring at another number    
  To Turn On: Lift the handset and listen for
  the dial tone. Press *72. Listen for dial tone.
  Dial the number where you want your callls
  forwarded. When the phone is answered, 
  your Call Forward is in effect

  If the line is busy, or there's no answer:
  Hang up. Within 2 minutes, repeat the steps  
  above. You'll hear a cofirmation tone, to let
  you know your Call Forward is now working.

  To Turn Off: Lift the handset and listen for dial
  tone. Press *73. Listen for the confimaiton
  tone, and then hang up.
  Call Forward Busy - When you're
  on the phone, you can be sure
  that your callers can talk with 
  someone else of can leave a 
  message for you.  
 
  To Turn On: Lift the handset and listen for
  the dial tone. Press *90. Listen for dial tone.
  Dial the number where you want your callls
  forwarded. When the phone is answered, 
  your Call Forward Busy is in effect.

  If the line is busy, or there's no answer:
  Hang up. Within 2 minutes, repeat the
  steps above. You'll hear a cofirmation
  tone, to let you know your Call Forward
  Busy is now working.

  To Turn Off: Lift the handset and listen for
  dial tone. Press *91. Listen for the
  confirmation tone, and then hang up. 
  Your Call Forward Busy is now "off".

  To Change the Forward Number: Turn off
  Call Forward Busy (see directions above).
  Repeat the steps above to turn on Call
  Forward Busy entering the new "forward to"
  number.
  Call Forward No Answer - If you 
  can't get to the phone, you can
  be sure that your calls won't go
  unanswered.
  To Turn On: Lift the handset and listen for
  the dial tone. Press *92. Listen for dial tone.
  Dial the number of rings (from 2 to 9) to be
  allowed before the call is forwarded.
  Then, dial the number where you want your
  calls forwarded. When the phone is
  answered, your Call Forward No Answer 
  is in effect.

  If the line is busy, or there's no answer:
  Hang up. Within 2 minutes, repeat the
  steps above. You'll hear a cofirmation tone,
  to let you know your Call Forward No
  Answer is now working.

  To Turn Off: Lift the handset and listen for
  dial tone. Press *93. Listen for the
  confimation tone, and then hang up. Your
  Call Forward No Answer is now "off".

  To Change the Forward Number: Turn off
  Call Forward No Answer (see directions
  above). Repeat the steps above to turn on
  Call Forward No Answer entering the
  new "forward to" number.
  Call Forward Remote Access -
  You can use a touch - tone 
  telephone at another location
  to change your Call Forward on
  your home or business phone.
  To Access Your Telephone's Call Forward
  Service Remotely:
Lift the handset of any
  touch - tone phone and listen for the dial
  tone. Dial the Call Forward access number
  provided by your telephone company
  (989-587-0102). After the line rings, listen for
  the special dial tone. Dial your seven digit
  home or business number that has Call
  Forward. Dial your Personal Identification
  Number (PIN) - (the last 4 digits of your
  telephone number). Listen for the special
  dial tone. Your are now ready to change
  your Call Forward.

 
Proceed with one of the three Call Forward
  Functions:
Call Forward, Call Forward Busy, or
  Call Forward No Answer.
  Call Transfer - You can transfer a
  call to another number or add a
  third person to a call. When
  you're ready to hang up, the
  other two people can continue
  their conversation.
  To Transfer a Call: Press and quickly release
  the "switchhook: to place the person you're
  talking with on hold. Listen for the dial tone.
  Dial the third person's phone number. (if you
  have speed calling, you may dial one of your
  codes instead). When the third person
  answers, you can talk privately before making
  it a three - way conversation. To complete
  the transfer, press and quickly release the
  "switchhook". you can now talk with both
  people at the same time. Hang up and the
  other two people can continue their 
  conversation.

  To cancel the transfer: You can cancel the 
  transfer at any time - if the third person did
  not answer, you received a busy signal or
  recording, or you wish to cancel the transfer
  after talking to the third person.  Just press
  and release the "switchhook" twice. You'll
  be reconnected to the person holding.
  Call Waiting - You can use your
  telephone without missing other
  calls. A special tone alerts you to a
  waiting call; the person calling you
  hears a normal ringing.
  To Answer A Waiting Call: When you're on
  the phone, a special tone tells you a second
  call is waiting. Simply press and quickly
  release the "switchhook" on your telephone.
  Your first caller is automatically placed on
  hold, while you're connected with the
  second caller.

 
If you choose not to answer the incoming
  call: 
You'll hear a special tone to remind you
  of the waiting call.

  To Alternate Between Callers: Simply press
  and quickly release the "switchhook". While
  you talk with one caller, the other will
  automatically be placed on hold. Each
  conversation remains private.

  To End Either Call: Hang up. Your phone will
  ring. When you answer, you'll be connected
  with the remaining caller.

 
To "Turn Off" Call Waiting Before Making a
  Call:
Lift the handset and listen for dial
  tone. Press *70. Listen for the confirmation
  tone. Dial the telephone number you wish
  to call. Now, your call will not be
  interrupted by the Call Waiting
  tone. Other callers will hear a busy signal. 
  After you hang up, Call Waiting
  automatically "turns on" again.

  To "Turn Off" Call Waiting During A Call:
  Press and release the "switchhook". Press
  *70. Listen for the confirmation tone. You'll
  automatically be reconnected to your call.
  After you hang up, Call Waiting automatically
  "turns on" again.
  Distinctive Ringing/Teen 
  Service - 
 Two, three, or four 
  different phone numbers can be
  assigned to your home telephone
  line. Use one number for the
  adults...a separate number for
  a home business...and another
  for the children. You can
  answer the phone differently for
  different callers.
  To Use: When someone dials your main
  telephone nuber you'll hear normal ringing
  (one long ring). When someone dials any
  of the other telephone number, you'll
  hear special ring that identifies that
  number (such as two short rings.) Wait
  until the full ring pattern is complete before
  answering. You'll know whether the call is
  for you - and how you should greet the
  caller.

  If you also have Call Waiting: If someone
  dials our main number while you're on the
  phone, you'll hear a normal call waitin tone.
  If someone dials one of the other numbers
  you will hear a special Call Waiting tone
  that identifies that particular number (such
  as two short tones).
  Home Intercom: Use your phone
  to talk with someone in another
  part of the house, garage, or
  barn - wherever there's an
  extention. A special ring lets you
  know it's an intercom call.
  To Use: Lift the handset and listen for the
  dial tone. dial your own phone number.
  You'll hear a confirmation tone or a recorded
  message indicating that you've dialed your
  own number. Hang up. Listen for the phone
  to ring. You'll hear a special ring for a Home
  Intercom call. The phone will stop ringing
  when someone picks up an extension. Lift
  the handset and you'll be connected.
  Speed Calling: You can enter up
  to eight telephone numbers -
  local or long distance - into your
  Speed Calling list. Then, you can
  reach those people by dialing
  just one digit.
  To Program your Speed Calling List: Lift
  the handset and listen for the dial tone.
  Press *74. Listen for a dial tone. Dial a one
  digit speed code (choose any number 2
  through 9). Dial the telephone number you
  wish to assign to that speed code. (For
  long distance calls, be sure to include "1"
  plus the area code.) Press the # key. 
  Listen for the confirmation tone.

  To Call Someone On Your Speed Calling
  List:
Lift the handset and listen for the dial
  tone. Dial the one digit speed code, then 
  press the # key.
  
  To Change Your Speed Calling List: Lift
  the handset and listen fo rth edial tone.
  Press *74. Listen for the dial tone. Dial the
  one digit speed code you wish to change.
  Listen for the cancellation tone, then the
  dial tone. Follow the steps above to
  program your Speed Calling List.
  Speed Calling 30: You can enter
  up to 30 telephone numbers -
  local or long distance - into your
  Speed Calling list. Then, you can
  reach those people by dialing
  just two digits.
  To Program your Speed Calling List: Lift
  the handset and listen for the dial tone.
  Press *75. Listen for a dial tone. Dial a two
  digit speed code (choose any number 20
  through 49). Dial the telephone number you
  wish to assign to that speed code. (For
  long distance calls, be sure to include "1"
  plus the area code.) Press the # key. 
  Listen for the confirmation tone.

 
To Call Someone On Your Speed Calling
  List:
Lift the handset and listen for the dial
  tone. Dial the two digit speed code, then 
  press the # key.
  
  To Change Your Speed Calling List: Lift
  the handset and listen fo rth edial tone.
  Press *75. Listen for the dial tone. Dial the 
  two digit speed code you wish to change.
  Listen for the cancellation tone, then the
  dial tone. Follow the steps above to
  program your Speed Calling List.
  Three Way Calling - When
  talking to someone, you can
  add a third person to the call.
  It's easy to coordinate family
  schedules or hold a telephone
  conference with business
  colleagues.
  To Add A Third Person To The Call: Press
  and quickly release the "switchhook": to
  place the first person on hold. Listen for
  the dial tone. Dial the third person's phone
  number. When the third person answers,
  you can talk privately before making it a
  three - way connection, press and quickly
  release the "switchhook". You'll be
  reconnected with the person holding. If 
  either of the people hang up, you can
  continue talking with the remaining person.

  To End The Call Completely: Simply hang
  up.
  Automatic Call Back / Repeat
  Dial -
You can save time dialing
  busy numbers over and over.
  Your pohne rings you s the line
  is free and automatically
  connects you.
  How To Use: When you hear a busy signal,
  press and release the "switch hook". Listen
  for a special tone. If you've already hung up,
  lift the handset and listen for a normal dial
  tone. Press *66. If the line is still busy, hang
  up. Your phone will check the number for up
  to 30 minutes. A special callback ring alerts
  you if the line becomes free (some phones
  ring normally).  Lift the handset to 
  automatically place the call. 
 
  To Cancel Your Callback Request: Depress
  the "switchhook" and release. Listen for a
  special dial tone. If you've already hung up,
  lift the handset and listen for a normal dial
  tone. Press *89. Listen for the confirmation
  tone or announcement. Hang up.
  Automatic Recall/Call Return -
  
You can find out who called and
  return the call by dialing a
  simple code.
  How To Use: Lift the handset and listen
  for a notmal dial tone. If you were already
  on the phone and ignored a call waiting
  tone, press and quickly release the
  "swithhook". Press *69. Your call will go
  through like a normal call. If the line is
  busy: Hang up. Your phone will keep
  trying the line for up to 30 minutes. A
  special call back ring alerts you if the line
  becomes free. (Some phones ring normally).
  Lift the handset to automatically place the
  call.

  To Cancel Your Automatic Recall Request - 
  Press *89. Listen for the confirmation tone
  or announcement. Hang up.
  Calling Name and Number - 
 
When you receive a call, the
  name and number of the person
  calling you is shown on your 
  Caller ID display screen.
  How To Use: When you receive a call, wait
  until your telephone completes the first 
  ringing signal. The telephone number calling
  you - and the name associated with that
  number in telephone company record - will
  appear on your display screen. If you choose
  to answer the call, the name and number will
  remain on your screen until you or the caller
  hangs up.
  Customer Originated Trace - 
 
When you receive a harrassing
  call, you can dial a simple code
  to trace the source of that call
  for the telephone company.
  How To Use: When you get a nuisance call, 
  press and quickly release the "switchhook".
  Listen for a special dial tone. If you've already
  hung up, just lift the handset again and
  listen for a normal dial tone. Press *57. 
  Listen for a confirmation announcement that
  the last clal has been traced. Hang up. The
  number you traced will be recorded at the
  phone company. If you decide to follow up
  on the matter, we'll provide that number to
  the local authorities.
  Per - Calling Block - By dialing
  a code before you place a call,
  you can prevent your phone
  number from being displayed on
  the Caller ID display of the person
  receiving your call.
  How To Use: Lift the handset and listen for
  the dial tone. Press *67. Dial the number
  you're calling as usual. The person you've
  called will not be able to see your number
  displayed on their telephone diplay screen.
  Instead a "P" or "Private" will be displayed.
  Anonymous Call Rejection - When
  you've turned this service "on"
  any callers who hae blocked their
  number from your caller ID display
  will hear and announcement that
  you do not accept anonymous
  calls - and they should remove
  blocking and call back. All other
  calls will ring through as usual.
  To Turn On: Lif the handset and listeen
  for the dial tone. Press *77. Listen for
  a confirmation tone or announcement. 
  Hang up.

  To Turn Off: Press *87. Listen for a 
  confirmation tone or announcement. 
  Hang up. 
  Selective Call Rejection - You
  can program your phone to
  reject calls from any nunmber
  you place in the rejection list.
  When your service is turned on, 
  any callers in your list will hear
  an announcement that you're not
  accepting calls at this time. All
  other calls will ring through as
  usual.
  How To Use: Lift the handset and listen for
  the dial tone. Press *60. Listen for an 
  announcement telling you whether the 
  feature is on or off.  The recorded voice will
  then tell you how many (if any) numbers are
  currently stored in your rejection list. Follow
  the voice instructions and dial 3 to turn the
  feature ON (if it is currently off), or turn the
  feature OFF (if it is currently on).

  To add the last caller to your rejection list:
  Press #01#. (On a rotary dial phone, dial
  1201.)

  To hear the phone numbers on your list:
  Dial 1. After the list is read, voice instructions
  will follow.

  To add a number to your list: 
  Press #.  Follow voice instructions.

  To remove a number from your list:
  Press *.  (On rotary phone, dial 11.)
  Follow voice instructions.

  To hear instructions again:
  Dial 0.
  Selective Call Forwarding - You
  can program your phone to forward
  those calls from a special list of
  numbers to another number - such
  as your cell phone. When your
  service is turned "on", calls from 
  numbers in your forward list will
  be re-routed to your "forward - to"
  number. All others will ring at your
  phone as usual.
  How To Use: Lift the handset and listen for
  the dial tone. Press *63. Listen for an
  announcement telling you wheather the feature
  is currently stored in your forward list. Follow 
  the voice instructions and dial 3 to turn the
  feature ON (if currently off), or turn the feature
  OFF (if currently on).


  To Add the Last Caller to Your Forward List:
 
Press #01#.

  To Enter Your "Forward - To" Number: 
  The first time you turn on the service, you'll
  be asked to enter the number you'd like your
  special calls forwarded to. From then on, the
  system will simply remind you of the current
  "forward - to" number, dial 0 and then follow
  the voice instructions. 

  To Add a Number to Your List: Press #. 
  Follow the voice instruction you'll hear. You
  can store up to 31 phone numbers on your 
  forward list.

  To Remove a Number From Your List: 
  Press *. Follow the voice instructions to 
  remove any of all of those numbers from your 
  forward list. 

  To Hear Instructions Again: Dial 0.
 
  Voicemail - You won't need an
  answering machine to record
  messages while you're on the line
  or not at home.
  To Use: The initial setup of your voicemail box
  must be performed from your home phone. The
  initial setup menu is very intuitive, and a voice
  walks you through everything.

  Initial password or pin is the last 4 digits of
  your phone number.

  Remote access:

 
Westphalia - 989-587-6245 (MAIL)
  DeWitt - 517-277-6245 (MAIL)
  St. Johns - 989-668-6245 (MAIL)

  Access from your home phone: 

  Lift the handset and listen for
  the dial tone. Press *99.  Follow voice prompts. 

  Check Voicemail Online: wm.4wbi.net - Login
  using your 10 digit phone number. Password is
  whatever was selected during the initial setup.
  You can view, play (through your computer 
  speakers), and delete any voicemails.

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