Repair Contact and Policies Contact For Cable or Telephone repair services call:          Westphalia    587-5000     Dewitt          277-5000     St Johns       668-5000 Or click here to submitt an on-line trouble ticket. For Internet, Email or Web-Hosting repair services, 24/7, call:     Tech Support    866-572-5843                           888-600-9212    TTY Phone Line                           help@4wbi.net    Hearing Impaired or non-urgent response Hours for repair services Residential Services     Technician response    Monday-Sunday    8am-9pm     Technician Dispatch    Monday-Sunday    8am-7pm* Business Services     Technician response    24/7     Technician Dispatch    24/7 *Limitations on dispatching technicians to private residences is a precaution for our technicians safety. During winter months (shortened day light hours) dispatch hours may be limited further.